My account won't connect
Each platform connects a little differently — Facebook connects a Page (not your personal profile), Instagram connects through a Facebook business account, and some platforms need you to be logged in on the same phone. The in-app Playbook has a picture guide for every platform.
- Open the app → The Playbook (under The Academy).
- Tap the platform you're connecting and follow the picture guide.
- Make sure you're logged into that platform in the same browser on your phone.
Stuck on a specific screen? Text Rudy which platform and he'll send you the exact picture guide for where to tap.
Still stuck? Text Rudy and a real answer comes back.