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My payment failed or card was declined

ROO$TER App · Troubleshooting & Account · Updated 2026-08-17

If a payment didn't go through, your account stays in a short grace window so you don't lose access right away. Updating your card fixes it instantly.

  1. Open the app menu → Subscription / Billing.
  2. Tap Update payment method and enter a valid card.
  3. Your plan re-activates as soon as the payment clears.
Founder-for-life members keep their $49/mo rate — updating a card never changes your price.
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