Rooster logoROOSTERHelp Center
Help CenterTroubleshooting & Account › Restart a paused or old account (founding members welcome back)

Restart a paused or old account (founding members welcome back)

ROO$TER App · Troubleshooting & Account · Updated 2026-08-17

If you were a founding member or your account lapsed, you don't start over — your account is tied to your phone number, so we just switch you back on.

How to get active again

  1. Text Rudy REACTIVATE (or *rejoin* / *restart my subscription*) from the same phone number you originally signed up with.
  2. Rudy looks up your account. If you're a founding member still inside your hold window, he texts you your reactivation link — with your spot in the referral matrix preserved.
  3. Tap the link, confirm your plan, and you're live again.
  4. Open the app → $OCIAL MEDIA / Connections and re-link any social account that expired while you were away.

If you're on a different number now

Tell Rudy your old number and your new one. We move the existing account across instead of creating a second one — don't sign up fresh, or your referral history gets split.

Founding members keep their founder-for-life standing. If your login says your number isn't on file, just text Rudy — we'll find the account and re-link it manually.
Text Rudy: REACTIVATE
Still stuck? Text Rudy and a real answer comes back.

Can't find your answer?

Rudy is on 24/7. Text him and a real answer comes back — no phone trees, no waiting.

Text Rudy Now